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Chrome Security Message

The title of this thread has been edited by a Square Moderator from the original: Chrome warns that square is unsafe

 

Help! I set up a Square account and when I accessed it from Facebook, Chrome had warnings that it was unsafe. 

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Square Champion

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Hello @Siouxie ! Welcome to the Seller Community!

 

When are you seeing the unsafe alert? When accessing your Square Dashboard, your online store, or somewhere else?

 

If it's your online store, I've seen times where the unsafe error occurs if you try to hotlink an image to your site. That's when you have an image hosted on another site but shown on the Square site. Usually this is when you copy and paste the image location in the editor. Be sure to upload all images via the image uploader on the site editor.

 

Otherwise, please let us know the exact steps you're using to get to this error message so we can troubleshoot further!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

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Square Champion

Best Answer

Hello @Siouxie ! Welcome to the Seller Community!

 

When are you seeing the unsafe alert? When accessing your Square Dashboard, your online store, or somewhere else?

 

If it's your online store, I've seen times where the unsafe error occurs if you try to hotlink an image to your site. That's when you have an image hosted on another site but shown on the Square site. Usually this is when you copy and paste the image location in the editor. Be sure to upload all images via the image uploader on the site editor.

 

Otherwise, please let us know the exact steps you're using to get to this error message so we can troubleshoot further!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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Ryan,

I thought I had replied last night. I no longer have the problem. I didn't hotlink the image and never heard of that before you mentioned it. 

 

Thanks for your response,

Siouxie

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Square Community Moderator

Hi @Siouxie, we appreciate your post. Welcome to the Square Community! 

 

As @ryanwanner mentions, could you provide a bit more clarification on when and where you are seeing this message? 

 

Feel free to submit a screenshot as well and we can take a look.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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Sammie,

It appears that it is no longer a problem. I had made a Facebook event using the link as a way to purchase tickets. The first time I tried it, Chrome went ballistic! 

 

I have linked it to our website and there is no problem there either.

 

Thanks for responding. 

Siouxie

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Square Community Moderator

Thank you for letting us know, @Siouxie! Glad to hear that this is been resolved. Please feel free to reach out if this ends up occurring again.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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