Can we create prep time that only has business days?

We own a bakery and want to sell cakes online but they take 2 days to produce. Is there a way to limit prep time to only include business days?

 

Example: We're closed Sunday and Monday. Customer orders a cake on Saturday. I need 2 business days to make the cake so the earliest they should be able to pick up is on Thursday. (Business days would be Tues & Wed.) 

 

If I put 2 days in, it's saying they can pick up on Tuesday. 


If I change it to 4 days, to account for days we're closed, and someone orders a cake on Tuesday it doesn't let them pick up until Saturday instead of Thursday.

 

There has to be a way to do this, right?

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Square Community Moderator

Hello there @openhousebaking 

 

Congrats on your first Seller Community Post. I am sorry about this experience with Prep Time and Pick up Times. At this time the automatic pickup calculator works on calendar days. At this time this would be considered a feature request. In order to appropriately send these to our product teams we’d love it if you'd submit this request on our Ideate page for Square Online. Our team monitors these boards and we triage them to measure needs. You can search the boards to see if this has been requested before and add your use case if so!

 

In the meantime, my advice is to disable the automatic assignment of time so you can manually establish when can your customers pick up the order. 

JJ
Community Moderator, Square
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