Appointments Sync to Custom Google Calendar

[DeterminedOne]

I need my appointments to sync directly into my Google calendar. Meaning the main calendar.

Currently the appointments are in a custom calendar linked to Google calendar. Basically it is set up the same way as if someone shared their calendar with you. There is a little check box on the side of the calendar in Google so that you can hide the Square appointments if you choose to.

I am trying to get my Wix booking site to see the Square appointments in my Google calendar, but it will not show any shared custom calendars like the way Square has it set.

I know it is possible because it works in reverse. So, if someone books and appointment on my Wix site, it will sync into Google on my main calendar and then into Square.

Any help would be greatly appreciated.

[DeterminedOne]

Still searching for a fix.

[Ellie_]

Hi there! @DeterminedOne

Just to clarify, are you having an issue with a calendar that is already connected to the appointments? I would recommend reading through this article to see if there is any additional information stored there that can help! 

[DeterminedOne]

Hey Ellie,

Thanks for the reply. Yes, the calendar is already connected. I have read through that article thoroughly, and it does not address the issue I am having.

I am not sure I can explain it any better than above, but I will try to reword it a bit.

So, if you go into Google Calendar and look to the left there is a column labeled My Calendars. Under that column you typically see checkboxes next to items like *Birthdays, *Reminders, *Tasks, and Holidays. Well, if your Square Appointments are set up there will be an additional item with a check box labeled accordingly to however you set it up in Square.

This is actually the issue for me, because that is a custom calendar separated from my main Google Account Calendar.

On my Wix website (www.LuxuriousCleaningServices.com) I have a booking page. When a client or potential client uses this page it submits the appointment into my main (personal) Google Calendar as it should. Then Square is able to sync in and read that appointment so that it shows within Square Appointments.

The major issue is that it does not work in reverse.  

So, when I create an appointment within Square Appointments (as we often do during initial contact and after on-site estimates), that appointment is synced into the Google Calendar under a custom calendar, and not the main (personal) Google Calendar as we need it too. In turn, Wix is unable to sync with this custom calendar creating scheduling conflicts with our clients. Wix only reads the main (personal) Google Calendar.

I hope this was a better explanation, and that there is a fix or work-around for this issue.

Thank you in advance for any help you can provide.

[DeterminedOne]

It appears as though there is no fix for this.. ☹️

[DeterminedOne]

I spoke to the support team today. This is a developer issue. I was told that a feature request would be submitted to fix this issue, but these things are based on quantity of request from us. So, if you are also having this issue I encourage you to call into support and let them know you are also having this issue, and would like the feature to be added by the development team. 

Thanks.