Adding Items to Website is not working

I have been unable to add items to my website. I keep getting error messages when trying to add an item, add an item image, or add a digital file. This just started happening on January 10th. 

Any suggestions?

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Square Community Moderator

Hi there, @MSH25,

 

We are sorry to hear that this is occurring. We want to help figure out what is occurring, so we have a few questions to troubleshoot. First, are you able to send a screenshot of the error you are receiving? What device are you using to edit / add these items? 

 

Also, I noticed that this is your first post, so I wanted to say welcome to the Square Community! We are so happy to have you here. While you are here, we recommend checking out our Orientation & Etiquette

Ellie
Community Moderator, Square
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