Title: Square Team App — Is Geofencing Actually Working?
I'm looking for feedback from other Square business owners who use the Square Team app for employee time tracking.
We have geofencing enabled with a 500-foot radius. However, I've encountered an apparent discrepancy between the geofencing restrictions and recorded timecard activity.
Square's settings indicate that employees must be within the designated radius to clock in. Yet a timecard was created under circumstances that raise questions about whether that restriction was enforced.
I've independently tested the app while physically at our business and confirmed that it requests location access and recognizes the configured geofence.
I'm now testing whether the restriction is consistently enforced when attempting to clock in from outside the designated area.
Has anyone experienced geofencing inconsistencies with the Square Team app?
I'm particularly interested in whether Square has acknowledged any location-verification issues, whether clock-in and clock-out restrictions operate differently, and whether other businesses have found a reliable way to verify that geofencing is functioning correctly.
I'd appreciate hearing from anyone who has encountered this issue or received a technical explanation from Square Support.
Thanks
Dave-
