Hi @javasprings. My Team App has been doing that to me on occasion. Usually it just flashes a message for a few seconds an then tries to login again and is successful. It sounds like her Team App might be messed up, though. Before we go any further, have her deleted and reinstall the app on her device. Let me know if that works or not.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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