We are a business of 5 Brick and Mortar locations and an online store that also services the same 5 locations. Our brick and mortar locations allow walk in service and online pickup. I have POS systems for all my Brick and Mortar Locations. Right now, when you shop in our online store, you can choose to pick the item up at any of our 5 locations which also has employees. I don’t really have 10 locations - 5 are Brick and Mortar which operate POS systems and the same 5 are locations for the online store which must be separate for accounting reasons.
The way I was TOLD by Square to set our system to accomplish this is, 5 Locations for our Brick and Mortar Store to run our in-store items and another 5 locations for our online store to match our physical locations. This way - All the online orders can be funneled into one bank account and the Brick and Mortar Locations can deposit into their perspective bank accounts.
I recently activated TEAM management in order to allow employees to clock in at out at our Brick and Mortar locations and to track tips in the Brick and Mortar store.
Here is the issue -- SQUARE Team Permissions needs to be active for every location in order for the team to see the Online Orders which have been separated out for accounting purposes. I called customer support for this and was told to just deactivate the non physical locations from Team Management but when I do this, only me, as the owner can see the online orders and the Brick and Mortar locations cannot see the orders unless that location is part of the team management and Active.
The owners of these locations will need to be able to see the ONLINE sales only and the only way to do this is to activate all the locations with Team Management. What is the solution? How do I activate the users to see the online orders at their location without having team management active for the 5 Online store Mirrored locations?
