When a sale on a commissionable items is refunded, how can I adjust the commission payment to reflect this. Right now, I am about to run my payroll and pay my contractor, but two sales that were charged twice and subsequently refunded are being calculated in the commission payment and not being deducted as a refund for a commissionable sale.
This sounds like a good question for our Payroll team, @KHarlow
They can take a look at your account with you to help shine a light here, and pinpoint how to accomplish this. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.
P.S. Welcome to the Seller Community
Can the answer be posted here please? We would all like to know the answer to this.
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