why do some of my square statements not show the correct amount of GST taken from my gross sales?

[Gumnuts1]

why do some of my square statements not show the correct amount of GST taken from my gross sales? My accountant has picked it up. trying to complete my BAS

[Arie]

Hi @Gumnuts1,

Thanks for getting in touch with this question!

For reference, the amount shown as GST in your reports is not deducted by Square and is shown for reporting purposes only.

To download a breakdown of Square's transaction fees, head to Account & Settings > Business Information > Tax invoices in your Dashboard. You can download monthly statements showing your total sales and fees here to use for your BAS obligations. There is a portion of Square’s fee that is shown as GST, as Square is registered for GST. Our quoted per transaction processing fees are inclusive of GST.

I hope this helps, please let us know how you go 🙂

[Gumnuts1]

Yes, I understand that bit, but I was referring to the daily emails that i get reporting on my sales, how much square took as fees etc. sometimes the GST component is not 10% of the sales. Do I need to change something in my settings somewhere? Are some items not automatically including GST? Like when I put through a custom amount?

[Arie · Accepted solution]

Yes, it's possible that you haven't enabled taxes on custom amounts. You can check your Tax settings here to make sure the tax is applied to all your items. 

[Gumnuts1]

Thank you! The link you sent me showed that I hadn't moved the tab over for custom amounts to include GST. Hopefully all fixed now!