kcincinnati
09-28-2020
09:22 AM
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Why has my dashboard disappeared?
When I log in on my computer, it does not give me a dashboard option. It says nothing to display when there should be a lot of item inventory to display. I used to be able to see the inventory and add/delete items and now I cannot. Another user on the account is able to still see everything. What am I missing?
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Kassi_

09-28-2020
02:54 PM
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Hey there, @kcincinnati -
A couple of questions to get to the bottom of what you're experiencing.
Do you have a different Square account under another email? Sometimes if an account is deactivated by the seller on accident, that message will show until it's reactivated.
I would suggest reaching out to our CS Team directly, if that situation doesn't apply. They would be able to dig deeper into what you're seeing.
Kassi
Community Moderator, Square
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Community Moderator, Square
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