Door Dash integration

[Josh123]

Depending on where I look I find conflicting information. Does Door Dash integrate into Square for Retail? The app does show in my App Store after all, but I keep seeing that maybe it's only for restaurant.

If it does, for those that have used it, how have you found it?

And if it doesn't, how has anyone worked around it? How did you take orders without it messing with your sales reporting, inventory, etc. 

Thanks!

[Laurie_ · Accepted solution]

Hi @Josh123,

Good question, thank you for reaching out to us to confirm this!

I understand your confusion about the availability of the DoorDash integration with Square for Retail, as our Support Article doesn't specifically mention this. However, since DoorDash orders are managed through Square Order Manager, you can still access them while using Square for Retail. You can do this either through the Online Order Manager from your Dashboard or the Order Manager in your Square for Retail app.

The steps to integrate with DoorDash remain the same, and you can find DoorDash contact details in the guide as well if you prefer to reach out for additional support in setting this up.

If you're looking for a more robust solution, another alternative would be to set up Square KDS for Square for Retail. This option provides retail-specific features along with the tools you need to run your kitchen efficiently. To learn more about Square KDS and pricing, please visit this page.

If you have any other questions or concerns, feel free to reach out to us again! We're here to help.