Where can I search for transactions by ticket name? It's so limiting that we only have access to this info as a ticket being worked on, and can't look it up. I can see it on transactions in the mobile app but not on the website; I'm not going to scroll through individual transactions to try to find the one for a specific customer; you should be able to search for that field.
Either one of these would be helpful:
Found this thread that was closed without any meaningful response, and basically have the same question: https://community.squareup.com/t5/Square-for-Restaurants/Search-Transactions-by-ticket-name/m-p/2995...3
Hey @tfnyhu
You are able to look up transactions by Ticket Name in the Square Dashboard: Payments & Invoices -> Transactions -> Filter by "Ticket Name"
Like this:
If you're looking for completed tickets on the POS you can find them in the Orders Tab.
Hope that helps
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