Hey there @charlie_hockey. This capability does not currently exist in the Square for Restaurants. What is available is feedback at the transaction level. However, this feedback can only be collected if the customer receives an electronic receipt. Also, it is a free-format text field, not a simple thumbs-up/down toggle.
If you don’t mind using a third-party app, I would recommend going to the Square App Marketplace and searching for “Feedback.” One such app that looks promising is Ovation, which is a “Guest feedback platform for restaurants.” It is a subscription-based app, and they are currently waiving the usual setup fee for new subscriptions.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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