Solved: Where is my equipment?

ldenton · ‎11-05-2024

I ordered my equipment on October 25. It is now November 5, and still no equipment. They said it would take 5 - 7 business days. I've already signed up and paid for a craft show, but if my equipment doesn't get here I will have to take a loss on the fees I paid. Any suggestions as to how to find what the issue is would be greatly appreciated.

TheRealChipA · ‎11-06-2024

My apologies. I didn’t think the bot would redact Square numbers. Ha.

8-0-0 470 1-6-7-3

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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TheRealChipA · ‎11-06-2024

Hey there @ldenton. The direct number for Square Sales is [Redacted].

They can look up your order, give you a tracking number, etc.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

ldenton · ‎11-06-2024

Does me no good, as the direct number for Square Sales you posted has been redacted.

TheRealChipA · ‎11-06-2024

My apologies. I didn’t think the bot would redact Square numbers. Ha.

8-0-0 470 1-6-7-3

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!