Turn off Square Register predictive text

[sadmonkeymerc]

Can you turn off the predictive text on the Square register? When I am using the “receive stock” option and typing in the name of the new product, the predictive text blocks the text field and I can’t see what I am typing. I can keep track in my head of course, but one employee has trouble. Thank you!

[frances_a]

Hello @sadmonkeymerc 

Unfortunately, predictive text cannot be disabled on the Register at this time. 

It would be helpful if you could share an image of the issue you are experiencing with us so we can send it over to the Hardware team. 

You might also want to reach out to direct support so they can investigate and potentially file as a bug. 

Thank you!

[sadmonkeymerc]

Hi @frances_a 

Thank you for your response! It's a little hard to tell what's happening in the photo (link below) ... but when you choose to receive stock and input a new item, the keyboard comes up - and when you start typing, the suggested words panel blocks the field where the name of the item is being typed. Hopefully that makes sense, and thanks again!

https://imgur.com/CwBf96c 

[frances_a]

@sadmonkeymerc

I have escalated your concern, so hopefully we can get a resolution going for our next software updates. 

Thank you again for flagging this, we appreciate it.