Anybody having issues with afterpay in-store declining all transactions?

[XSWarehouse]

Suddenly, every customer that wants to pay with afterpay in-store gets declined at Square Register. Any help would be appreciated....

[_Violet]

Hi @XSWarehouse 👋 Thanks for reaching out to us here on the Square Seller Community. I'm happy to provide you with some more info in regards to why these payments may be declining.

On the Buyer end, Afterpay makes an instant approval decision at the time of purchase based on the specific consumer and the order, which may result in a customer’s order being declined at the time of transaction. This will be communicated to customers within the Afterpay app.

Square is not given an exact reason a card is declined. If your customer has confirmed their card is valid and the transaction still declines, they should contact their card-issuing bank for more information.

I hope this information is helpful but please do let me know if you have any additional questions.

[Lovewell]

In addition to what @_Violet is saying I do see you are a beta member and I know there are a couple testing groups you could be actively participating in that may be causing this as well. It could be a bug that you may want to file in the beta community if you are participating in one or two that may deal with the products you are using. Again that's only if you are participating in a couple specific groups. I know that's vague but I am pretty sure I am not allowed to say much more!

Hope you can get it worked out!