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My brand new square stand will not connect to the 10 gen iPad

I just bought this square stand and 10th gen iPad and I am getting the error "failed to connect to square".

 

This is urgent as we are going to be at the Southern Christmas show this week.

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Square Champion

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@DreamingofSales ;

I have 2 Square Stands, and you need the Ipad connected to your WiFi to connect to the internet.  When your Ipad is connected to the Internet then follow this video on youtube for setting the rest up.

Setup Your Square Stand 

 

When putting the Ipad in the Stand you still need to download a Square app to process payments and for the the Stand to connect to Square.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

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Square Champion

Best Answer

@DreamingofSales ;

I have 2 Square Stands, and you need the Ipad connected to your WiFi to connect to the internet.  When your Ipad is connected to the Internet then follow this video on youtube for setting the rest up.

Setup Your Square Stand 

 

When putting the Ipad in the Stand you still need to download a Square app to process payments and for the the Stand to connect to Square.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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