Square on my phone doesn't match the instructions in help, which are these:
There is NO "Staff & payroll option" anywhere in the app, or I need to know how to find it. I can't even get past the first step.
Do I need to install a different app? I installed the Square app from Google Play.
Thanks!
UPDATE: I found it on the Square website. Step 1 in the instructions is missing, and should be, "Display www.square.com and log in." The online help doesn't give you a clue as to where you need to be.
Usualluy when The forum refers to as the Dashboard that is refering to the Square Website, I do agree that Square instructions should specify on an internet browser or computer and web address. Otherwise people refer to Square App or Square for ( Retail or Resturaunt) when assisting other users. I am glad you found it and was her to assist but think you found it now.
@ThisandSuch wrote:Square on my phone doesn't match the instructions in help, which are these:
- Sign in to your Square Dashboard, and select Staff & payroll > Team > Team members.
- Select + Team member.
- Enter the team member’s first and last name, along with their email address or phone number. Click Next.
- Enter their primary job title, job details, and pay type (hourly or salary). If the job already exists, select Primary job title or start typing the title to access a drop-down menu of existing jobs. Select Next.
- Determine their level of access by selecting an existing permission set or select Create a new permission set.
- Assign the locations these permissions apply to and click Save.
- To make the team member an authorized representative, toggle on Authorized Representative.
- Generate a personal passcode, then select Next.
There is NO "Staff & payroll option" anywhere in the app, or I need to know how to find it. I can't even get past the first step.
Do I need to install a different app? I installed the Square app from Google Play.
Thanks!
UPDATE: I found it on the Square website. Step 1 in the instructions is missing, and should be, "Display www.square.com and log in." The online help doesn't give you a clue as to where you need to be.
I’m having the same issue—the Square app on my phone doesn’t show the “Staff & payroll” option mentioned in the instructions, so I can’t even get to the Team members section. It looks like these steps may be for the Square Dashboard rather than the mobile app, so I’d suggest trying the Dashboard in a browser and looking under Team/Staff & payroll there. Hopefully Square can clarify the current mobile steps as well.
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