Export csv

[LemontBlockAA]

I no longer see a way to export transaction detail to a CSV file on my computer. Nor do I see a way to set the date range. A week ago I could do this. Where did these tools go?

[Myas2412]

Having the same issue also. Any news on why these features are gone?

[WineSneak]

HELP. I need this to figure out compensation and payroll is due Monday!!!

[WineSneak]

I just spoke with Square and this is a known issue they are working on. 

[janjwoodables]

Working fix:

Zoom out - hold down the ctrl key and press minus until you see the button top right corner

I had to "unzoom" my screen size on my laptop in order to find them. I had NO scroll bar at the bottom of my screen. But at least they're still there! WHEW!!! 

[WineSneak]

Thank you, thank you. I don't know why the Square rep didn't know this. 

[janjwoodables]

Wish I could take credit for this, but it was posted by someone else and I figured it needed to get to the other threads regarding this problem

[TMTLiquidators]

I no longer have an export button for any reports. I tried to create a custom to see if I could still no export button. I signed into chrome no export button. Tried on my phone nothing. The sales report by item is imperative for my book keeping since the inventory platform for COGS is not really that functional. I need this report to reconcile my books. Any help would be great.

[genuinesw]

I have the same problem.  I tired on a PC and a Mac using Chrome and Safari.  The export button is missing. 

[eclecticsgaller]

Did you find it? On Chrome I had to "unzoom" my screen by a couple of bump...three dots in the upper right corner....go down to 80%...they're still there...just BAD page layout with the update. 

[Meadow]

I am also having this issue and I have some pretty upset artisans that need their reports.

[Bparrock]

I still can’t find it. I used the export button less than two eels ago and now it’s gone. 

[eclecticsgaller]

What device are you using? On my laptop, I had to make my text smaller (unzoom)...you can either use Ctrl minus or plus to change the size, or go to the three dots in the upper right corner, find it there and click on Minus a couple of times. 

If you're on an odd device, or that doesn't work, add some details. 

(How long is an eel?)

[eclecticsgaller]

Wow! It looks like we're not the only gallery where someone is freaking out. I sent a panicked message to support saying "WHERE'S MY SEARCH BY NOTE OPTION??? AND WHERE'S MY EXPORT BUTTON???

I had to "unzoom" my screen size on my laptop in order to find them. I had NO scroll bar at the bottom of my screen. But at least they're still there! WHEW!!! 

[janjwoodables]

Thanks that did it for me! Appreciate the response! There is another thread and we need to pass this on to those others!

[BernadetteA]

Hope this doesn't confuse you, @janjwoodables (or anyone else) but we're merging all the posts together so we can keep track of contacts. Just wanted to give you a heads up, and thank you so much for sharing the workaround with everyone. ❤️

[nsritz]

When you call up a daily transaction under "Transactions" , why doesn't it give you the tab "download CSV"?  I need this for my daily reports and to get totals.

[BernadetteA]

Hi @nsritz 

My apologies that you are having trouble with this. We have a known bug filed with our Engineers regarding this. You can follow along with updates here. 

In the meantime, we do have a work-around that will allow you to run your specific reports. Take a look at @janjwoodables pinned Best Answer at the top of this post. 😊

Depending on your computer, zooming out on your browser (using Ctrl + - (minus key) on Windows or Command + - (minus key) on Mac) will make the missing elements available at this time.

[lisa_n]

Is anyone having issues with the calendar under Reports? On Sundays I always run a report for Monday through Sunday (so trying to do 11/7-11/13) for Item Sales, but currently the calendar dates aren't showing up (pic included here). I then thought I'd run a report for Last Week, then one for today and do exports, but the Export button is also not showing up.

[LemontBlockAA]

Just want to add that I'm seeing the same behavior under the Transactions page -- I get the Today/Yesterday/This week/etc drop down box, but not the little calendar allowing for custom start/stop dates.

And worse, there's NO export button in the upper right of the page. 

[lisa_n]

I also just discovered that I can't do a report filter. I thought I could manually get some numbers by running the Item Sales Report  & then adding a filter for the items I'm interested in. I can select "Filter by:" and then Select "Item", but then the dropdown I usually get to then select which items is not showing up.

[BernadetteA]

Hi there! 👋

Sorry to hear you all are running into this. This is a known issue that we hope to have resolved in the upcoming week. I'm merging your post to this thread so that we can keep track of contacts. 

In the meantime, zooming out on your browser (using Ctrl + - (minus key) on Windows or Command + - (minus key) on Mac) will make the missing elements available at this time.

Please follow along to our status page here for updates regarding this.