Hi @Paiola. Your online store has its own sales tax setup. This is because many sellers sell to people who don’t live near their bricks-and-mortar store and different sales taxes apply depending on where they live. You have two options for setting up your online store sales taxes.
First, if you are only selling for pickup or local delivery, you can go to your Dashboard -> Online -> Shared Settings -> Sales Taxes. There you will specify how to tax your items in your online store. You can choose (in the Item level tax rates section) to use the same sales taxes you set up in your items, if you want.
Second, if you sell to people outside your local area — people in different states — you can add tax rates for all of the states you sell to. Square will calculate those taxes and add them to the order. Remember that you will have to apply for sales tax accounts in all of those states and file/pay those taxes when they are due. Square does not do this for you. Most businesses that sell to other states use third-party apps, like TaxJar, to collect and file/pay sales taxes to multiple jurisdictions. It’s too complicated and time consuming for most small businesses to do that themselves.
Let me know if you have any other questions.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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