Hi @LindsGeo. I created a brand new online dollar coupon and defined it as single-use and single-use per customer. Then I went to my store and added two items to my cart. I added my new test coupon to the cart and it worked just fine, distributing the discount among both items in the cart. When I tried to add that same coupon, I was given the error message that it was not a valid coupon. So, that seems to be what you are looking for, isn’t it?
Can you post screen shots of how you have the coupon set up? Also, maybe post a screen shot of you adding a couple of items to a cart and then successfully adding the same limited dollar coupon more than once? I can’t make it happen at all.
Having said that, if you have a percentage coupon and limit it to one per customer, that could be an issue. Currently Square Online doesn’t allow us to say that a 10% coupon has a limit of $10 per order. I could see where that would be useful, but if that is what you are looking for then it looks like it will require a feature request.
I’ll be on the lookout for those screen shots and any other information you can give me so that I can try to replicate what you posted. Also, if you are comfortable doing so, post a link to your web site, along with the coupon code that you think is misbehaving. I’ll try seeing if I can replicate the problem and maybe give you some suggestions. I won’t actually send an order, though, as I will be able to see what I need to in the cart.
Thanks!
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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