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How to disable tipping on order pickups?

Hello!

I am trying to figure out how to turn off tips for order pickups on the business website. We are a retail clothes business and don’t accept tips. I have tips turned off but it still shows up on pick up only. Any idea on how to turn that off?

thanks!

 

 

[The title of this thread has been edited from the original: Cannot turn off tipping on order pickups]

 
 
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Hi @benboy 👋 thanks for flagging this. 

 

Do you have the following setting in your Square Online Dashboard disabled? 

 

Screenshot 2024-10-08 at 16.40.37.png

You can find this setting in the Square Online Checkout tab. 

 

If you do have this setting disabled already, can you please share a link to your site here so that I can take a closer look? 

 

I'll keep an eye out for your reply. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Admin

Best Answer

Hi @benboy 👋 thanks for flagging this. 

 

Do you have the following setting in your Square Online Dashboard disabled? 

 

Screenshot 2024-10-08 at 16.40.37.png

You can find this setting in the Square Online Checkout tab. 

 

If you do have this setting disabled already, can you please share a link to your site here so that I can take a closer look? 

 

I'll keep an eye out for your reply. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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