Hello @SpinsterKitchen
This feature is part of our In-House Delivery settings in Square Online.
With In-House Delivery, you won't have to pay commissions; just a flat fee of $0.50 per order. You can choose to cover the fee, pass the local delivery costs on to your customers, or cover local delivery for orders over a certain amount (e.g. free delivery for orders over $50). The fee will be deducted from the total for each local delivery order you receive in addition to the usual transaction fee.
Here's how to set In-House Deliveries
To set up In-House Delivery:
-
From your Account & Settings page, go to Fulfillment > Pickup & Delivery.
-
Select Set up location by the location you want to enable delivery for.
-
After completing your pickup details, indicate that you want to offer delivery by selecting Yes.
-
For In-House Delivery, choose the My own couriers option.
-
Decide if you'll calculate and assign delivery times automatically.
-
Select Continue to check which sites your location should be available on.
-
Select Continue to review your settings so far and finish. Then, select Edit to configure additional settings.
-
Set up delivery-related settings, including a delivery region (either by postal code or radius), estimated delivery time (added to the prep time), delivery and service fees, minimum order amount, and no-contact delivery.
-
Choose if you want your orders delivered at specific times or any time during your delivery hours.
-
Toggle the ability to mark orders as Ready before marking as Complete, and select when you want your order tickets to print.
-
Set the hours and days of the week customers can have their orders delivered.
-
Adjust any remaining Location details and Site visibility settings.
-
Select Save when finished.
