How can I remove my physical address from my on line store & especially receipts

[berhub]

Is it possible to remove my physical address from the on-line store I'm setting up. This is for safety issues as I do not a business address for the work & services I provide.

[Joe · Accepted solution]

Hi there, @berhub 👋 Thanks for joining us here on the Seller Community! Happy to have you!

Both of these settings, your business location information as well as your receipt info, can be found under the Account & Settings tab on the Online Dashboard.

You can find location and address settings here.

Receipt information, including the editing of receipt location info, can be found here. There will be a toggle option here where you can choose whether or not to display your location information.

Let me know if this gets you where you need to be!  

[ritzput]

I also don't want my address to show on my main page.  When i try to delete address, it says its required field:

Account & settings/Business/ Locations.

Even if i change property type to "mobile" with empty address, simply says address is invalid.

So how do you NOT show your address on main page?  I'm a service and don't want my address to show.

[Chris4Tracey]

This isn't a fix, but for my location on the street address line I just added "By Appointment" and left my city/state/zip and that has seemed to work.

[Brigala]

I'm having the same problem. I changed my physical address to just the nearest intersection, I switched to a "mobile" location, but my main website is still showing my home address. 

I'm using Square to facilitate my daughter's Scout fundraising. I don't really want every stranger in our zip code to know her home address. 

[JustinC]

Does Isabelle's best answer help? @Brigala

[ChrisRitchey]

I have followed the links and directions noted, but my emailed receipts still show my physical location and phone number. I checked back 30 minutes after I made those changes as well. Does it just take time for the changes to take effect or is there another issue taking place?

[MayaP]

Hey there @ChrisRitchey I am sorry you are still having issues, and have made all changes through location settings on the Dashboard, and receipt settings, and are still having issues you will need to speak with support. You can reach them at 1-855-700-6000 squ.re/contactsqsupport.

If you need anything else let us know!