How can I print my web orders automictically?

[jilliansays]

I have a small business with a need to know when my online orders come in - other than just from my square phone app. I do not have a Square register, I just use the (for Apple) Square app and have a Weebly/Square online store. 

I tried to set up automatic printing to my HP laser printer but that didn't work. Does anyone have a recommendation on the most economical way to do this? High-volume stores/restaurants use receipt printers for POS, but my need it a little different. I have put off purchasing an additional printer for years now, but I finally need to just go ahead and do it.  

Thanks.

Jillian

[JK_Fiber_Art]

Hello Jilliansays,

When it comes to online orders, I normally get a notice via the App (assuming I have it open) and an email notification via my email account.  I don't believe there's an automated option for printing the orders or emails - I just manually print the emails when time permits.  It may be possible to automatically print email orders if your email client has rules capabilities and it's always open however, that may be a bit beyond the scope of the Community.   Perhaps someone else here has some thoughts.

[frances_a]

Hello @jilliansays 

Thank you for your post. 

What you are trying to do can be done when a compatible printer is connected to your device and a printer profile is set up to print online orders. 

I'm going to leave you with several links to articles in our help center below.

You can learn here how to enable order tickets and set up your printer station.

This one will list the steps to connect a printer to your iPhone. 

And here you can find the compatible printers.

Now, depending on your fulfillment settings for pickup and delivery, order tickets will print either right when the order is placed or when you need to start preparing the order. You can change those settings by logging in to your Square account first and then following this link.

Let me know if this information is helpful! 

Thank you.

[caitesajwaj]

I have the same problem. I have been able to connect my rollo printer, but can't get it to print automatically when I'm not logged into the Square app on my phone. Would love the online order to print automatically when someone places it, regardless of whether or not my app is open on my phone. Is this not possible?

[jilliansays]

Exactly! And I have not seen any solutions for this situation. 😞