Add Australia Post as a shipping option for online orders

Add Australia Post as a shipping option for online orders

When I mark an order as shipped it allows me to put in the tracking number, but all the courier options are US based and I'm in Australia. So each time I have to select Other and type in Australia Post.  If my account is in Australia, isn't there a way to have Australia Post an option given it's the most used service here?

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Square Community Moderator

Hi again @Girlvic👋


This has been a long-standing request that we continue to advocate for on behalf of Australian sellers. You’re correct that selecting 'Other' is the recommended process for sellers outside of North America. While the end result—sending tracking details to your customer—remains the same, I completely understand the desire to see Australia Post as a specific option here.

The best I can do is continue to raise this feedback. If anything changes in the future, we’ll be sure to inform Australian sellers. 🙂

Admin
 
Admin
Status changed to: Open
 

Just wondering if there's been any progress on this.  Of particular interest to us is the 'cubic weight' issue - Square seems to calculate the actual weight, but has no facility to calculate cubic weight based on the expected size of the parcel.  I think this is an idiosyncratic Australia Post issue.