Sticky Cart Item

[wangjueliang]

Dear Community, 

I did a test today by adding one item in my shopping cart without checkout.

By end of the day, when I open the same page, the item is still in the cart.

Is there a setting I can control how long this item will be stay in customer's shopping cart without the checkout? What is the default period before the cart disappears from the cart if not been checked out?

Thank you!

[Seamus · Accepted solution]

Hey @wangjueliang,

At the moment there's no way to edit the time an item stays in a customer's cart - though this shouldn't prevent someone else buying that product in the meantime if the customer has an item in their cart and hasn't checked out!

So if Customer A puts an item in their cart and leaves it for a few hours, Customer B can still purchase this in the meantime. If Customer A decides to come back and continue the purchase and the item is now out of stock, the transaction shouldn't go through and they should receive an error saying the item is now out of stock.