Link to square site in Instagram home page not working security certificate

[Cilla]

Hi

anyone else have issues with their square website link not opening from instagram? I get error message ‘this sites security certificate is not trusted’

thanks

jenn

[lawnbrook]

@Cilla,

When you first setup your square online site it can take some time for the certificate to be generated, until that time the site will show as insecure (this is normal). The certificate will not generate correctly if you are using a custom domain and have misconfigured your DNS.

Can you tell me what url you are using for your square online shop ?

Bruce