Email recevied - Your Weebly login requires an update today

[mandamade]

Got this email - is it phising or valid?

Dear Valued Customer,

You’re required to update your login today and connect with Square to maintain access to your site.

This will only take a minute, and will grant your site an extra layer of security with two-factor authentication.

By updating your login, nothing will change with your existing site. For more information, please read here.

[Laurie_]

Hi there, @mandamade, thanks for reaching out!

While this does read like an email from Square, you can check the sender's address to be certain this is a genuine email.

All legitimate communication will come by email from either an '@squareup.com' or '@weebly.com' address.
 

If you're still not sure, the best bet is to reach out to our Support Team directly as they'll be able to view the recent communication on your Square Account.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.