Client bank account shows different payment name

Some clients bank accounts show they have paid someone else but I have actually received the funds.

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Hello, @Wozza

 

We understand that discrepancies in clients' bank statements can be concerning. To best assist you we will need additional account details. Feel free to contact us directly so we can take a closer look into this with you as this platform is a public. 

 

In the meantime, we advise that you take a closer look at this thread where sellers are asking how you can change the business name that appears on the receipt if the business name that appears is incorrect. 

 

Thank you. 

 
 
Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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