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mattsdugout
‎09-02-2024 08:13 AM

SMS marketing text not being sent

Anyone else having an issue with SMS marketing.  We are open today and I scheduled a text  yesterday to let our customers that we are open.  And was never sent.  This is absolutely ridiculous.  This is the 3rd time this has happened.  I am looking for a new SMS texting company

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Ellie_
Square Community Moderator
‎09-05-2024 08:16 AM

Hi there, @mattsdugout,

 

We definitely want to look into this or you. For clarification, did you see a specific error message when this occurred? If so, can you please attach a screenshot of what you are seeing?

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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mattsdugout
‎09-05-2024 08:18 AM

NOPE no error.  

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