Messaging Issue - Error Message

[princesslei]

Hello. I began using Square messages a few days ago and everything seemed fine at first. Starting today, I keep getting an error message: "You have sent too many messages. Please try again later." I've only been contacted twice since using my business email, and no matter how long I wait, I still get this message.

[frances_a]

Hello @princesslei ! 

Welcome to our Seller Community, the best place for sellers to collaborate. 

With the free version of Square Messages, you'll be able to reply to customer inquiries and manage transactions via text and email.

If you are interested in starting new conversations + having a dedicated phone number, I would recommend subscribing to Square Messages Plus. 

If you have already subscribed to the Plus version and are still experiencing issues, reach out to our Support Team.

Thank you ✨