Solved: How do i turn off reminders?

Prynetime · ‎09-27-2024

How do I turn off reminders?

Summer2024 · ‎10-08-2024

Hi @Prynetime !

I am going to assume you are looking to manage reminders for Invoices since you are posting in the Invoices board.

To manage when reminders are sent for invoices:

Choose a particular invoice.
Select Edit.
Under Communication, click Edit reminders.
Note: You can also stop reminders from being sent in this section by toggling off Send your customer reminders for this payment request.

You can check out how to manage Square Invoices in this Support Article.

I hope this answers your question!

View Solution >

TheRealChipA · ‎09-28-2024

Hey @Prynetime. Which reminders? Yours? Customers? Appointment reminders? Everything for everyone?

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Summer2024 · ‎10-08-2024

Hi @Prynetime !

I am going to assume you are looking to manage reminders for Invoices since you are posting in the Invoices board.

To manage when reminders are sent for invoices:

Choose a particular invoice.
Select Edit.
Under Communication, click Edit reminders.
Note: You can also stop reminders from being sent in this section by toggling off Send your customer reminders for this payment request.

You can check out how to manage Square Invoices in this Support Article.

I hope this answers your question!