Deposit Isn't Reflected in the Total Due

Deposit Isn't Reflected in the Total Due

Invoices need to have a balance due, or remainder due to reflect deposits being made.

 

I just had a nightmare of a time dealing with customer service via phone and chat.

Trying to explain to them that the Total Due on an invoice isn't taking in to consideration a payment was made. For example, this is the downloaded version showing the deposit was made at the bottom. If you click the link to pay, it will show that a remainder of $1509.90. My client is trying to turn this invoice into her accountants to pay the remainder by check, but it has the total due as the original amount. They confirmed that this was normal for Square. It seems awfully asinine to do business this way.square invoice.png

3 Replies

I agree. The balance owed should be displayed. It's misleading when scanning outstanding ARs.

I'd prefer that it keeps a running totals, list of date & change. 

• Invoice Beginning Total

• Deposit made & date

• Any additional charges & date ie upcharge for better stock, increased quantity, etc.

• Any other credits & date

• Remaining Balance due

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