How to get ACH payment credited to my account

[BTK2]

I received a payment from a vendor via ACH and it was sent to routing number 121000248 and an account number ending in 707 which is the number listed on the bottom of a voided check. How do I get this credited to my account

[ryanwanner · Accepted solution]

Hello @BTK2 ! Welcome to the seller community!

After doing a search on that routing number, it looks like your ACH was sent to a Wells Fargo account, which is not an account directly under Square's control.

When that ACH ends up posting to your Wells Fargo account is at the discretion of Wells Fargo, but usually ACH transactions take 1-5 business days to show on your accounts.

Now, for Square, you can record the payment by creating a ticket for the amount of the ACH. When you close the ticket, I recommend using the Other Payment Types option (this may be listed on your checkout screen after tapping the "More" option). You can then list this transaction as ACH payment using the notes field before recording the payment.

Hope this helps!

[JJ_]

Thank you for jumping in to answer this one @ryanwanner! ✨

[BTK2]

Thanks