Take payment button not available on reoccurring appts

[Polysi4]

When using the calendar in the browser, if you click on the appointment, the appointment/customer details will pop up on the right hand side, with a take payment option. Strangely, for appointments that are reoccurring there is not "take payment" blue button,

[Kassi_]

Welcome to the Community, @Polysi4 - 

When it comes to anything recurring (invoices or appointments), you will only have the option to pay them individually. If the whole recurring series is selected the payment option will not show. 

I would recommend going to the individual appointments when taking the payment. Please let me know if you have any other questions, I am happy to circle back! 

[Polysi4]

Hey! Thank you for responding. I appreciate that. I’m not sure what you mean by going to “individual appointments”. How would I go about doing that

[Kassi_]

Definitely, @Polysi4.  And apologies for the confusion on this one. You wouldn't be able to take the payment through Calendar section on the Dashboard. 

Another option would be to check out this Support Article with the info on how to take payments from the Appointments App directly. There is a video that gives you a step by step too! 

I think that would be the easiest way to go about getting those Appointments payments instead of going through the Calendar on your Dashboard. Thank you!