Solved: QOL request: Cancellation Fees as percentage

BlanStyles · ‎03-16-2024

Hi, Square Community!

We're having a hard time perusing our long service list, fine tuning prices as best as we can, and then, like Santa, checking the list twice to change the Cancellation Fee again and again... it's a hassle!

Square Developers, can we have the option to put a percentage in Cancellation Fees (based on the final price)? I.e., for a $65 service price, putting %20 in Cancellation Fee text box would give us and the client a $13 cancellation fee...

OR is there a way to do it??

Thanks for reading my rant! Best Regards.

TheRealChipA · ‎03-17-2024

Hi @BlanStyles. “Rant” read. There is no way to do this currently. While Square engineers do sometimes read the posts here, and the moderators do send things their way, Square has provided an Ideate Board here where you should go a formally submit your idea as a feature request. Head over there and post to the Appointments Team. They will review it and decide if it is something they want to put on the product roadmap for the future.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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TheRealChipA · ‎03-17-2024

Hi @BlanStyles. “Rant” read. There is no way to do this currently. While Square engineers do sometimes read the posts here, and the moderators do send things their way, Square has provided an Ideate Board here where you should go a formally submit your idea as a feature request. Head over there and post to the Appointments Team. They will review it and decide if it is something they want to put on the product roadmap for the future.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

BlanStyles · ‎03-18-2024

Thanks, @TheRealChipA! We will try to submit this at Ideate Board, we think is a good idea!

Best regards.

TheRealChipA · ‎03-19-2024

@BlanStyles You’re welcome. Thought I don’t use Square Appointments, if I did I can see the value to the wider Seller Community of what you are suggesting. Good luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!