Hi @OSBS. I double checked the help documentation to be sure. Text notifications can not be customized.
Having said that, I’d love to see a link or a screen shot where someone from Square committed to adding this feature. I know the feature request has been submitted, but when I looked at the threads I could find, there was no public commitment from Square about actually putting this feature on the roadmap. So, if you have a link to that statement, maybe we could check with that Square employee and see what can be found out from them. (Of course, since they aren’t supposed to commit to this sort of stuff, that employee might not even be an employee any more, eh?)
Regards,
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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