Accidentally checked out wrong client & they paid with card. How do I fix it?

Hi. How do I move a transaction to the correct client after it has posted? I accidentally clicked on the following day's appointments & clicked the wrong client without realizing it, the client paid with her card. I tried just changing the client's name & information in the appointment box, but it changes all previous appointments. The client that was scheduled the following day had to cancel her appointment, so I didn't realize it until it was too late & now it shows that she had paid but wasn't even seen.

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I have wondered this also.

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Square Community Moderator

At this time this isn't possible @Freyjalash21. Because Transactions cannot be edited once Settled, the only way to correct this would be to refund the transaction and bill the correct customer. I wish I could have a better solution here. 

JJ
Community Moderator, Square
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