My Custom Shipping Profile Disappeared

[puritykingdom78]

Help! My shipping profiles completely disappeared. I had at least 8 of them and they are now gone. What happened? I even attempted recreate them and it keeps going back to set it up as if I never had any. @ElisabethB 

[ElisabethB]

Hey, @puritykingdom78 - thanks for reaching out! Have you reported this to the support team yet? They'll know if any current issues might cause the problem you're describing and help you get to the bottom of this. Head over to the Support Center and select the Contact link on the upper right, then follow the prompts from our Support Assistant to see the contact options. 😊