I need help understanding the Reconciliation report (under Reports > Accounting > Reconciliation).
I have a total payments collected == $1,000 (example)
and a category called "Non-transferable payments" which has "Gift card redeemed" under it showing -$300 (example).
Bringing my Payments eligible for transfer to $700 (example)
Why does gift card redeemed show a minus value?
Is anyone from the support team able to help?
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