Device Nickname not showing up in reports for a fe...

Kym2

I have 60 + devices and I need to be able to differentiate which device is which in reports. Most of the device nicknames show up in reports. There are 3 that do not for some reason. Does anyone have a fix for that?

Thank you

TheRealChipA

Hi @Kym2. It would be very helpful to know which 3 reports do not have this filter. Thanks.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Kym2

It is 3 or my 60+ devices not 3 reports. The device nickname for those 3 devices do not show up in any report that allows reporting by device nickname. The rest of my device nicknames do. Does that make sense?

TheRealChipA

Oh! My apologies. I totally misread your post. Duh. Unfortunately it's too late in the day for more coffee for me. 😏

That is a very peculiar quirk you found. I'm going to tag the Square moderators here. I'm wondering if there is a "secret" limit for that filter. If so, a moderator can find out from the development team.

@Kassi_@RSosebee1 @_Violet @MayaP @Summer2024 @Summer2024 @Ellie_@Katie_SQ @Laurie_@Sammie_Cany idea what is up with this?

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Device Nickname not showing up in reports for a few of my many devices