Unable to Locate Weekend Transfer

Hey everyone 

has anyone experienced a days trade missing? 
my reports show my days sales but there is no pending transaction or activity for transfer for that day of trade. Logged on and off. It’s just non existant 

please help if you have any answers 

605 Views
Message 1 of 2
Report
1 Solution
Square Community Moderator

Solution

Hi @ChocolateBlonde,

Thanks for reaching out to us!

I noticed you wrote in about this over the weekend. The first step is to verify whether your bank supports weekend transfers, also known as real-time transfers. While most Sellers on the automatic transfer schedule receive their transfers the following day, including weekends, not all Australian banks support this schedule. If that's the case, you may receive your weekend sales transfer on the next available business day.

You can double-check your current transfer schedule and your close of business hours to ensure none of these settings are affecting the transfer timeline. Additionally, you can always check the date of your next transfer by navigating to your Balance page. If it shows the next business day, the issue is likely related to our first point, and you can reach out to your bank to discuss whether they support real-time transfers.

In the meantime, you can refer to Square's transfer options on this page for quick reference. 🙂

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

582 Views
Message 2 of 2
Report
1 REPLY 1
Square Community Moderator

Solution

Hi @ChocolateBlonde,

Thanks for reaching out to us!

I noticed you wrote in about this over the weekend. The first step is to verify whether your bank supports weekend transfers, also known as real-time transfers. While most Sellers on the automatic transfer schedule receive their transfers the following day, including weekends, not all Australian banks support this schedule. If that's the case, you may receive your weekend sales transfer on the next available business day.

You can double-check your current transfer schedule and your close of business hours to ensure none of these settings are affecting the transfer timeline. Additionally, you can always check the date of your next transfer by navigating to your Balance page. If it shows the next business day, the issue is likely related to our first point, and you can reach out to your bank to discuss whether they support real-time transfers.

In the meantime, you can refer to Square's transfer options on this page for quick reference. 🙂

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
583 Views
Message 2 of 2
Report