Hey everyone
has anyone experienced a days trade missing?
my reports show my days sales but there is no pending transaction or activity for transfer for that day of trade. Logged on and off. It’s just non existant
please help if you have any answers
Hi @ChocolateBlonde,
Thanks for reaching out to us!
I noticed you wrote in about this over the weekend. The first step is to verify whether your bank supports weekend transfers, also known as real-time transfers. While most Sellers on the automatic transfer schedule receive their transfers the following day, including weekends, not all Australian banks support this schedule. If that's the case, you may receive your weekend sales transfer on the next available business day.
You can double-check your current transfer schedule and your close of business hours to ensure none of these settings are affecting the transfer timeline. Additionally, you can always check the date of your next transfer by navigating to your Balance page. If it shows the next business day, the issue is likely related to our first point, and you can reach out to your bank to discuss whether they support real-time transfers.
In the meantime, you can refer to Square's transfer options on this page for quick reference. 🙂
Hi @ChocolateBlonde,
Thanks for reaching out to us!
I noticed you wrote in about this over the weekend. The first step is to verify whether your bank supports weekend transfers, also known as real-time transfers. While most Sellers on the automatic transfer schedule receive their transfers the following day, including weekends, not all Australian banks support this schedule. If that's the case, you may receive your weekend sales transfer on the next available business day.
You can double-check your current transfer schedule and your close of business hours to ensure none of these settings are affecting the transfer timeline. Additionally, you can always check the date of your next transfer by navigating to your Balance page. If it shows the next business day, the issue is likely related to our first point, and you can reach out to your bank to discuss whether they support real-time transfers.
In the meantime, you can refer to Square's transfer options on this page for quick reference. 🙂
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