Can I verify my identity through Veriff if I only have a digital driver's license?

[Leila1]

The title of this thread has been edited from the original: Veriff - digital license.

I don’t have a passport. 

my license is digital. Veriff won’t accept digital. What do I do? currently unable to access balance. 

[Katie_SQ · Accepted solution]

Hi @Leila1,

For assistance with ID verification, you'll need to get in touch with our Support Team directly, as this isn't something we can look into via the Community.

If you haven't already, please reach out directly by logging into your Square account and heading here.

Sorry I couldn’t be of more help. If you have any other questions, please let us know!