How to add additional recipients to Square Invoices

A customer requires invoices be copied to two email addresses for their admin purposes. I can only see how to enter one address, is it possible to add a second? Conventional methods do not work.  Thanks

 

 

 

 

 

The title of this thread has been edited from the original: Can I add a second email address to my customer profile?

5,661 Views
Message 1 of 5
Report
1 Solution
Square

Solution

Hi @HollyCott, thanks for your post.

 

Yes, you can add an additional recipient to your invoice. 

 

Square Dashboard >Invoices > Create an invoice > Communication > Add additional recipient.

 

 

Screenshot 2022-02-18 at 12.46.24.png

 

 

You can also go back and add additional recipients to current invoices by selecting the invoice > edit > Add additional recipient

 

I hope this helps 🙂 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

View Solution >

5,656 Views
Message 2 of 5
Report
4 REPLIES 4
Square

Solution

Hi @HollyCott, thanks for your post.

 

Yes, you can add an additional recipient to your invoice. 

 

Square Dashboard >Invoices > Create an invoice > Communication > Add additional recipient.

 

 

Screenshot 2022-02-18 at 12.46.24.png

 

 

You can also go back and add additional recipients to current invoices by selecting the invoice > edit > Add additional recipient

 

I hope this helps 🙂 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
5,657 Views
Message 2 of 5
Report

Many thanks, not sure how I missed this! Jon

5,650 Views
Message 3 of 5
Report

@Breffni Is this available in the Invoices app also. If not, why?. As a dedicated app for invoices I would expect it to have all the functionality of the dashboard if not more.

 

 

https://the-ungrateful-wench.square.site
5,646 Views
Message 4 of 5
Report
Square

Hi @tonydow, yes, you can add additional recipients directly from the Square Invoices app too. 

 

I should have included that in my initial response, thanks for flagging! 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
5,637 Views
Message 5 of 5
Report