Change text when entering delivery address "Sorry, we don't deliver there. Please enter a different

[hottubparty]

Hi, 

We have setup a delivery radius however we would like to change the message that comes up when a customer puts an address outside the radius. 

Rather than the standard message "Sorry, we don't deliver there. Please enter a different address"

We would like to have our own message come up asking to contact us. 

Can someone please advise how we can do this. 
Many thanks

[Breffni]

Hi @hottubparty, I see this is your first post on the Seller Community so welcome 🙂 

At the moment we don't have the option to edit this message as it's an automated response. 

A workaround in the meantime could be to add a pop-up message or banner to your website letting your customers know that they can contact you if they are outside of your delivery radius.

What you are looking to do has come up before and is a feature request. 

To learn more about how feature requests work, please see this post from one of our Seller Community Moderators.

In the meantime, keep an eye out for any updates, here, in our Seller Community. We appreciate your input!

[hottubparty]

Thank you for your response,  - shame we cannot change the text

Is there anyway we can add a surcharge to the local delivery if outside the delivery radius. 

Thank you in advance. 
KR

[Breffni]

@hottubparty yes! Within your Square Online delivery settings, you can use the ‘Fallback delivery fee’ option to charge a fixed price for orders with a delivery address that isn’t covered by your distance-based fee settings.

From your Square Online Dashboard > Fulfilment > Pickup & Delivery > Delivery > Edit > Delivery & service fees > Distance based fee's.