Virtual Terminal Issue

cymru78 · ‎11-16-2023

I'm not entirely sure which page to post this in.

I've just taken a card payment using the virtual terminal. The card payment has definitely gone through according to my transactions, but the page on my laptop wouldn't reset/refresh itself.

I had to refresh the page to reset it.

I'm using a fully up to date Chromebook (ChromeOS) and Chrome Browser. Terminal is fully updated as well.

www.flauntitvintage.co.uk

Breffni · ‎11-17-2023

Hey @cymru78 thanks for flagging this.

I haven't seen this happening before. The main thing is that the payment was successful. After you refreshed did this page disappear?

It looks like it might just be a glitch but if it happens again let me know.

I just did a test on the Virtual Terminal now and wasn't able to replicate it - hopefully, it's just a once-off.

Breffni
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cymru78 · ‎11-17-2023

I think it was a one-off.

The sale definitely went through. A little bit later, I did have another sale so I again used the virtual terminal and that went through fine.

www.flauntitvintage.co.uk