"Marketing" messaging opt in, needs to be resent.

Justmything3 · ‎09-08-2022

How do I resend the consent to text message? My customer responded to the 1st message and not the second prompt...but has also deleted the whole thread. So how to I resend the consent message so she can complete it?

Breffni · ‎09-09-2022

Hey there @Justmything3, welcome to the Seller Community 🙂

I had a good look around and I don't believe it's possible to resend the consent text.

It would be best to recreate this customer's profile and go through the signup process again.

I hope this helps.

Breffni
Community Moderator, Ireland, Square
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