online booking system wont update

Hi, everyone

i've recently updated my working hours through the app, the only problem is my booking site will not show the correct hours for wednesdays. Every other days hours are correct. I have cleared my cache, closed the day off completely and changed the hours i have even tried to book the morning off as a personal event nothing seems to be working. Can anyone advise? 

Thanks in advance 

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Hi @babyface_uk - thanks for flagging this. 

 

There are a couple of places we can check on your Appointments Dashboard to ensure your hours are correct. 

 

First, can you check the Calendar tab of your Square Appointments Dashboard and the clock button on the right-hand side - this will allow you to switch and edit your/your team members' availability. 

 

Screenshot 2023-09-21 at 09.57.34.png

 

Alternatively: 

Navigate to the Staff tab of your Square Appointments Dashboard.

Select which week and employee and edit STAFF MEMBER HOURS

Set hours > click Done.


 

Let me know if this gets your availability up to date. 

Breffni
Community Moderator, Ireland, Square
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