my manual credit card entry is disabled - help?

[lisadi]

My manual credit card entry shows up as "disabled" but I can't enable it. Can anyone help me figure that out?

[MayaP]

Hello @lisadi, I am sorry you are having trouble enabling your manual card entry feature, that is a little odd. I have not heard sellers report this issue. I certainly want to help get this resolved.

Have you tried deleting and reinstalling your app? After doing that when you go your checkout settings you cannot enable manual entry? Please provide a screenshot of what you are seeing, so I can better assist.